Revolutionizing Higher Education CRM with Advising App™

NOVEMBER 6, 2023

In a digital era where educational support is paramount, Canyon GBS LLC now offers a groundbreaking EdTech ecosystem, Advising App™. Our technology suite is tailored for higher education institutions seeking to foster an inclusive environment where every student can thrive, regardless of race, ethnicity, or income. In this article, we'll explore how our conversational AI, student service CRM, data lakehouse, data pipelines and data visualization/analytics coalesce to redefine student support and institutional success.

Embracing Inclusivity in Education with Advanced Technology

The Vision of Canyon GBS

At Canyon GBS, we envision a future where every student is equipped with the tools they need for academic success. Our inclusive educational landscape is built on the foundation that past challenges should not dictate future achievements. Through Advising App™, we are eliminating the historical predictors of postsecondary success and creating a level playing field for all.

Our Mission: Transforming Higher Education Support

Our mission is laser-focused: to revolutionize the support systems in colleges and universities. With Advising App™, we empower educational personnel to harness the power of AI, CRM, and analytics, thereby enabling them to provide unparalleled student support.

Advising App™: A Closer Look at the Features

AI-Powered Conversational Assistance

Revolutionizing Interaction with Conversational AI

Our Conversational AI Assistant isn't just a tool; it's a game-changer for student engagement. With the ability to save conversations and provide industry-first AI data privacy, Advising App™ safeguards both student privacy and institutional integrity.

Engagement and Privacy: Hand in Hand

We ensure that every interaction through our AI maintains an audit trail of staff engagement in compliance with the auditability of systems outlined in NIST 800-171. This transparency is key to maintaining trust and accountability within your institution.

Streamlining Student Services with CRM

Comprehensive Student and Prospect Management

Managing students and prospects becomes a seamless experience with our CRM. From email and text communications to caseload and campaign management, every feature is designed to enhance the effectiveness of student outreach.

Proactive and Reactive Support Mechanisms

With features like proactive alert management, appointment setting, and service request management, our CRM system ensures that students receive the support they need when they need it.

Robust Data Infrastructure and Unmatched Security

Data Integration and Professional Services

Our fully managed data ingestion and lake, coupled with higher education data models and integration with SIS and LMS, ensure that your data is comprehensive and actionable.

Commitment to Security and Reliability

We take security seriously, adhering to ISO 27001:2022 and SOC 2 compliance standards, and providing 24/7 SLA-backed support.

Advanced Reporting and Analytics

Insights at Your Fingertips

Our drag-and-drop interface and a rich set of data sources provide dynamic insights into your institution's performance. From geospatial mapping to time series forecasting, our analytics tools are designed for depth and accessibility.

Empowerment Through Data

With embeddable visualizations, role-based access controls, and a slew of other features, we empower your institution to make data-driven decisions that can propel you to new heights of educational success.

Final Thoughts

Advising App™ is more than just a CRM; it's a comprehensive ecosystem built to empower higher education institutions in their mission to support students. By leveraging cutting-edge technology, we help you ensure that every student has the opportunity to achieve their full potential.

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Joe Licata


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Interested in learning more about how your college or university may be able to benefit from the AI + CRM + Data + Analytics solution by Canyon GBS™?

© 2016 - 2024 Canyon GBS LLC. All rights reserved.

Advising App™, Aiding App™, Retaining App™, Relating App™, and Instructing App™ are products created by Canyon GBS™

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