New national research from 1,000 college students on trust, risk, and help-seeking behavior.
Event Details:
April 15, 2026
10:00 AM – 10:45 AM
America’s Cup C, Level 4
ASU+GSV Summit
Get access to the research
Students don’t always tell us when they need help.
Student success strategies often assume that when students face challenges, they will share them honestly through advising conversations, forms, or support systems. Our national study of 1,000 students explores a different reality.
Why do students choose to share—or withhold—information?
How do trust and perceived risk shape engagement?
And how can institutions design systems that encourage earlier, more honest conversations?
What you’ll gain from this session
- Early findings from a national survey of 1,000 college students
- Insight into how trust and perceived risk influence student behavior
- A clearer understanding of where current support models fall short
- Perspective on how AI-enabled tools may change help-seeking patterns
- Practical ways to rethink question design, system design, and engagement
Presented by Canyon GBS
Joseph Licata, CEO
Mark Koan, CXO
Karla Fisher, SVP
Moderator: Sal Sendik
Subscribe below to be among the first to receive the full study for this national study.
Turning insight into action
Canyon GBS helps institutions apply these insights through Advising App, an AI-powered System of Engagement that supports students from first inquiry through graduation and completion.
By unifying data into a holistic student profile and embedding AI directly into institutional workflows, Advising App enables personalized, proactive support that strengthens connection, improves coordination, and advances student success outcomes.
Continue the conversation at ASU+GSV
If you are attending ASU+GSV, we would welcome the opportunity to connect and discuss how these insights apply to your institution.
Visit us in the exhibit hall at booth S64 or attend our session live.