This AI Acceptable Use Policy ("Policy") governs the use of all Services provided by Canyon GBS LLC or its affiliates ("Canyon"), as well as third-party products, applications, or functionalities that interoperates with Canyon’s Services and incorporate artificial intelligence. By using or otherwise interacting with the software or documentation, delivering, or receiving services that interoperates with Canyon’s Services and incorporate artificial intelligence, you agree to be bound by the terms of the Master Service Agreement ("MSA") and this Policy. Unless explicitly defined otherwise in this Policy, all capitalized terms used herein shall carry the meanings given to them in Section 1 (Definitions) of the MSA (available here https://canyongbs.com/legal-terms/msa).
1. Policy Updates
1.1. Canyon reserves the right to amend this Policy by posting an updated version on https://canyongbs.com/legal-terms/aiaup, with such changes becoming effective immediately upon posting. Any violation of this Policy by a Customer will be deemed a material breach of the MSA and/or any other agreement governing the Customer's use of the Services.
2. Restricted Usage
2.1. Customers and their users are prohibited from utilizing any Canyon Services, as well as any third-party product, application, or functionality that interoperates with Canyon Services and incorporates Artificial Intelligence, including generative artificial intelligence or machine learning, for the following purposes:
2.1.1. Automated Processes with Legal Consequences. In automated decision-making processes with legal or similarly significant ramifications, the final decision must involve a human being, and Customer must consider factors beyond the recommendations provided by the Services.
2.1.2. Deceptive Activity. In generating deceptive or fraudulent content, including (a) the creation of deepfakes intended to deceive or manipulate, (b) producing content that impersonates individuals or misrepresents their identity, (c) misrepresenting content created through automated processes as if it were human-generated or original content, or (d) participating in plagiarism or academic dishonesty.
2.1.3. Illegal activities. In generating (a) malicious code, malware, or other harmful software, (b) creating content that promotes hate speech, violence, discrimination, or child sexual exploitation and abuse, (c) violating privacy or intellectual property rights, or (d) violating confidentiality agreements.
2.1.4. Licensed Professional. In generating individualized advice of a nature that, in the ordinary course of business, would typically be dispensed by a licensed professional, including but not limited to advice related to financial, legal, or medical matters.
2.1.5. Political Campaigns. In political campaigns, including but not limited to (a) the creation, dissemination, or targeting of political advertisements, content, or messaging; (b) soliciting funding for political campaigns, or (c) to influence, manipulate, or sway political opinions, voting behavior, or electoral outcomes.
2.1.6. Predicting Protected Characteristics. Explicitly predicting any individual's protected characteristics, such as racial or ethnic origin, political opinions, religious or philosophical beliefs, age, gender, sexual orientation, disability, health status, medical condition, financial status, trade union membership, criminal convictions, or propensity to engage in criminal behavior.
2.1.7. Sexual Content. In the creation, dissemination, or facilitation of adult content, adult industry products or services, or dating applications related to adult entertainment.
3. Notices and Disclaimers
3.1. General Disclaimer. This feature relies on technology that is still developing, and it may produce unexpected or inaccurate output. By using Canyon Services, as well as any third-party product, application, or functionality that interoperates with Canyon Services and incorporates Artificial Intelligence, the Customer acknowledges that Customer is aware of and accepts these risks.
3.2. High-Risk Disclaimer. Customer understands and agrees that Canyon Services, as well as any third-party product, application, or functionality that interoperates with Canyon Services and incorporates Artificial Intelligence are not completely fault-tolerant and are not designed or intended for use in any high-risk applications that could lead to death, serious bodily injury, or catastrophic damage. Accordingly, (a) Customer should not use Services for high-risk applications, (b) any use of the Services by Customer in high-risk applications is at Customer’s own risk, (c) Canyon, its Affiliates and suppliers will not be liable to Customer in any way for use of Service in a high-risk application and (d) Canyon makes no warranties or assurances, express or implied, regarding use of Services in high-risk applications.
3.3. Inherit Bias Notice. AI systems may inherit biases from the data and Large Language Model (LLM) they are trained on. Customers are reminded to be vigilant about potential biases in AI-generated content or decision-making processes to avoid unintended discrimination or misrepresentation.
3.4. Quality Control Notice. Although AI can automate numerous tasks, human oversight remains essential. Customer bears the responsibility of reviewing and editing AI-generated content to ensure it aligns with the Customer’s voice, values, and quality standards, maintaining the integrity and reputation of the Customer’s organization or institution.
3.5. Over-Reliance on AI Notice. While AI tools offer support, they should not substitute for Customer’s individual creativity, strategic thinking, and intuition, recognizing the importance and value of Customer’s input in decision-making processes is an important part of using the AI Assistant Tool effectively. Customers are encouraged to strike a balance and utilize AI as a tool to enhance, not replace, Customer’s expertise.
Last Updated: May 10, 2024
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